KLIN-IK

Product Information

Reduced costs: Klinik Access can help GP practices to reduce the number of unnecessary appointments. This can save money in the long run.

The triage capability provided by Klinik will allow our GP-led clinical triage team to prioritise care based on needs. So, in a consistent and fair way, we will focus our efforts first on patients who need us the most. This is a dramatic shift from our first-come-first-served approach. Do I need any login or credentials for using the service? Do I need to register to be able to use the service?

Klinik

Everything you write into the Klinik form is secure and confidential, and copied into your medical record. PushDoctor Appointments Cloud-based software is extremely secure and it is now the preferred software model of pretty much all major software vendors, including Microsoft 365.

Rather than thinking about implementing Klinik as placing new technology into an existing system we encourage you to think about a process of change and embracing a new approach to working utilising the full extent of resources that the NHS supports as part of the ARRS scheme. In our experience, benefits are mostly realised after relevant process change is implemented. It is important to visualise your workflow and map the patient journey to the various possible end points. Klinik will provide you an understanding of your demand, activity and capacity to ensure that any changes you make do not increase your workload or deliver a poor patient experience. It marks a shift to effective online access to our services as we become a ‘digital first’ practice, and, Our AI is the main differentiator to other similar systems. Klinik uses an adaptive, medically informed assessment that can be universally applied, with care redirection tools that can be localised around available services.

We recognise we need to improve the patient experience.

In late 2019, Haxby Group, which manages 11 GP surgeries, became the first in the UK to switch over to the Klinik Access online system. Patients can now use a simple online assessment tool to help streamline patient flow and receive the most appropriate care. The coronavirus pandemic has accelerated the digital revolution at a speed that was previously unimaginable to most. Many practices have shifted online to reduce face-to-face consultations to avoid the spread of infections. New systems like video consultations and online triage have so far proved popular with users. Taking online triage to the next level The digital primary care revolution continues at pace and the message from Klinik’s growing customer base is clear: AI-based optimal triage systems are paramount for the future of GP services. It helps medical practices to put everything involved with running a private practice into one secure and automated place and is the cost effective practice management solution out there.

For patients who meet any of the criteria below or if for any reason the service is unavailable online, please be reassured you can still call the surgery where one of the team will be able to assist you: The AI asks dynamic questions based on the information provided by the patient, following the history-taking approach carried out by a clinician. Klinik offers a unique possibility to create bespoke pathways and workflows that will allow you to streamline as efficiently as possible to the right point of care. It will give your team greater control of how you receive patient queries and split workload already at the first step.Self-care: The patient can manage the condition themselves with the help provided by Klinik Access. You may be asked to have some blood tests before you see someone. This enables the clinician to make a more informed diagnosis earlier on, and for you to make a better decision on. Nine out of 10 patients shared this positive sentiment, rating the system as good or excellent. One respondent said: “very easy to use, seems a very logical way of getting the right level of care you require”.

Klinik’s online triage system then gives a preliminary assessment and flags up those who might need urgent care. It also identifies potential diagnoses and suggests possible treatment options, including self-care. We take a look at some GP practices that are embracing new approaches to online triage as part of their journey towards offering a digital-first primary care service. While a small practice might be able to get by using paper-based and manual systems, many practice owners find that they work in a much more efficient and professional way once they move to an online practice management software. More than half a million patients’ response forms show that 87% of the patients rate the system as either excellent or good. Not only do they avoid the waiting room but also experience a faster response from the right point of care. – Priory Medical Group was able to bring routine wait time down to 3 – 10 days from 3 – 4 weeks There are a few benefits listed below which all our current customers are seeing using the platform. It’s important to remember that we will also aim to bespoke the system as best we can and support in the key areas that are a challenge for your practice. You will have access to a data summary each month/quarter which will show the flow of patients, clinician time and patient activity which will in turn help you to make decisions/changes to areas that previously have been a challenge.Travel approximately 100 miles west and you’ll arrive at The Mount View Practice in Fleetwood, the second surgery in the UK to offer the innovative service from Klinik. Klinik is also a supplier on the DFOCVC framework which will reassure you that the product is safe and in line with NHS standard requirements for digital technology. Other benefits to being a supplier on this framework include: Easy-to-use online interface: Klinik Access is an easy-to-use online service. It works on all your devices – your phone, tablet, laptop or desktop computer and you do not need any login details. Klinik has a great user experience – 90% of users rate the online service as good or excellent. Klinik is more individualised and the responses you give will affect the questions the system asks. Today’s patients are experiencing major barriers in accessing healthcare in a timely way. People are lost in the system, not getting the treatment they need in a timely manner while the professionals are heavily burdened. For healthcare professionals, the current processes cause delays and waste resources, potentially impacting on patient care.